Privacy Policy

Privacy Policy

DARLSCO Inspection Services its subsidiaries (herein referred as DARLSCO), management and its staff, customers and website users very seriously and it takes appropriate security measures to safeguard/protecting your privacy during the usage of our services, products and its supplies. This policy explains how DARLSCO process, share, manage, and protection any personal data you share with DARLSCO.

You provide DARLSCO with personal data on completion of an Application form, a request for quote form, a website form, over the telephone, when DARLSCO is undertaking the process of certification or by general correspondence. This data includes name, address, email address, telephone number, government recognized identity cards, documents and possibly any relevant certificate and banking data. DARLSCO has analysed the types of data is holds and has created a register of data.

Information We Collect from You

Some of the information we collect use cookies and similar technologies when our services are utilized and our service portfolio. The cookies are controlled through technology and through security control. We also use “Facebook”, and “Instagram” communication for our Branding and Business Development activities and hence your allowing non-identified data for analysis purpose.

We don’t request, collect or save credit card details/information during the process of registration for certification process. However, during the time of subscription, the details obtained are such as last four digits, expiration date, country of issuance, is to process our payment. The payment processors will be decided soon, and the privacy policies for more information about they use your personal information.

Once the registration is completed, we can review and change your personal information in your account. If our personal information needs to be removed/changed, please contact us on the details provided.

Retain of Personal Information

DARLSCO use your personal data to manage and administer its certification services, in order to provide Accredited Certification Services, DARLSCO has to follow International standards, industry standards and Emirates International Accreditation Centre (EIAC) requirements. Data must be obtained, reviewed and retained on DARLSCO systems including and audit reports, request for quotes, client files, staff files etc. for DARLSCO to continue to provide certification services. The personal details/ information we collect from you will be retained as long as your account is active and to provide our services. In addition, we retain your information as pe the local requirement (regulatory), and to protect us in the event of any disputed directly or indirectly to enforce our agreement and to protect or and the interested parties’ interest.

Your account will be deleted if you wish to do so. Please send an email to privacy.certification@darlsco.com and all your personal details will be deleted (unless we need to retain it for the purposes set out in this Privacy Policy).

DARLSCO will keep personal data about you confidential, however there is potential that DARLSCO will be required to share your personal data with interested parties. These include Accreditation Bodies such as EIAC, accountants’ other parties that DARLSCO use in order to provide Certification Services.

Sharing of your Personal data

DARLSCO will keep personal data about you confidential, however there is potential that DARLSCO will be required to share your personal data with interested parties. These include Accreditation Bodies such as EIAC, accountants’ other parties that DARLSCO use in order to provide Certification Services.

DARLSCO will only share your personal data with other third parties with your express consent except for the following categories of and regulatory agencies for the purposes of fraud prevention and to comply with any legal issues and DARLSCO closures.

Companies, loss assessors, regulatory authorities and other fraud prevention agencies for the purpose of fraud prevention and to comply with any legal and regulatory issues and DARLSCO closures.

Any mailing or printing agents, contractors and advisors that provide a service to us or act as our agents on the understanding that they keep the information confidential.

Anyone DARLSCO may transfer our rights and duties under any agreement DARLSCO have with you.

Any legal or crime prevention agencies and/or to satisfy any regulatory requests if DARLSCO have a duty to do so or if the law allows us to do so.

Transfer of your data outside of the UAE Economic Area

DARLSCO can provide certification services Internationally. Personal data may be transferred from one DARLSCO office to another in order to provide and maintain Certification Services.

Transfer of your data outside of the UAE Economic Area

DARLSCO can provide certification services Internationally. Personal data may be transferred from one DARLSCO office to another in order to provide and maintain Certification Services.

Do DARLSCO use your personal data for marketing

Any personal data that you provide to DARLSCO will not be forwarded on to other parties for marketing purposes. DARLSCO will use contact information to communicate changes to certification regulations, relevant news regarding certification services and other industry changes that are of relevance to the Certification Services it provides.

Data Subject Rights

Subject access requests - The General Data Protection Regulation (GDPR) grants you (hereinafter referred to as the data subject”) the right to access particular personal data that DARLSCO hold about you. This is referred to as a subject access request. DARLSCO shall respond promptly, and certainly within one month from the point of receiving the request and all necessary information from you. Our formal response shall include details of the personal data DARLSCO hold about you, including the following:

• Sources from which DARLSCO acquired the information

• The purposes for processing the information

• Persons or entities with whom DARLSCO are sharing the information

Right to erasure

The data subject shall have the right to obtain from DARLSCO the erasure of personal data concerning you without undue delay.

Subject to exemptions, you, the data subject, shall have the right to obtain from DARLSCO restriction of processing where one of the following applies:

• The accuracy of the personal data is contested by you, the data subject, and is restricted until the accuracy of the data has been verified

• The processing is unlawful and you, the data subject, oppose the erasure of the personal data and instead request the restriction in its use

Right to restriction of processing

DARLSCO no longer need the personal data for the purposes of processing, but it is required by you the data subject, for the establishment, exercise or defense of legal claim

You, the data subject, have objected to processing of your personal data pending verification of whether there are legitimate grounds for us to override these objections

Right rectification

The data subject shall have the right to obtain from DARLSCO, without undue delay, the rectification of inaccurate personal data DARLSCO hold concerning you. Considering the purposes of the processing, you, the data subject, shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure

The data subject shall have the right to obtain from DARLSCO the erasure of personal data concerning you without undue delay.

Right to object

You, the data subject, shall have the right to object, on grounds relating to your particular situation at any time to the processing of personal data concerning you, including any personal profiling unless this relates to processing that is necessary for the performance of a task carried out in public interest or an exercise of official authority vested in DARLSCO. DARLSCO shall no longer process the personal data unless DARLSCO can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of you, the data subject, or for the establishment exercise or defense of legal claims.

Right to data portability

You, the data subject, shall have the right to receive your personal data, which you have provided to us in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller without hindrance from us.

Right to not be subject to decision based solely on automated processing

DARLSCO shall communicate any rectification or erasure of personal data or as described above to each recipient to whom the personal data has been DARLSCO closed, unless this proves impossible or involves DARLSCO proportionate effort. DARLSCO shall provide you the data subject with information about those recipients if you request it. DARLSCO do not carry out any automated processing, which may lead to an automated decision based on your personal data

Accuracy of information

In order to provide the highest level of service possible, DARLSCO need to keep accurate personal data about you. DARLSCO take reasonable steps to ensure the accuracy of any personal data or sensitive information DARLSCO obtain. DARLSCO ensure that the source of any personal data or sensitive is clear and DARLSCO carefully consider any challengers to the accuracy of the information. DARLSCO also consider when it is necessary to update the information, such as name or address changes and you can help us by informing us of these changes when they occur.

Policy changes

This privacy policy is regularly reviewed. This is to make sure that DARLSCO continue to meet the highest standards and to protect your privacy DARLSCO reserve the right, at all times, to update, modify or amend this Policy. DARLSCO suggest that you review this Privacy Policy from time to time to ensure you are aware of any changes DARLSCO may have made, however, DARLSCO will not significantly change how DARLSCO use information you have already given to us without your prior agreement. The latest version of this policy can be found on the DARLSCO website.

Your personal data will never be made available to third parties unless a transfer of this kind is imposed by or by virtue of a law, a decree or an order.

Transfer to third parties

Establishments responsible for providing a public service or for fulfilling a task of general interest on the basis of an administrative assignment, independently of their legal form, are not considered to be third parties within the context of this article if collaboration with these institutions is essential for the correct implementation of the services to be provided. This collaboration with other branches of the administration (including at other levels, such as communities, regions and municipalities) must be regulated by means of outline agreements or protocol agreements

If your personal data is passed on to this type of institution, the declaration of confidentiality for the service in question will indicate which personal data is involved, and to what processing it will be subjected by this institution.

Your personal data will never be used for advertising purposes or passed on to third parties who might use this data for these purposes.

Your personal data will never be processed by an institution or a business set up outside the United Arab Emirates.

DARLSCO use Google Maps to show the navigation system to customers to reach office, and to guie the candidates. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

When you use our website, you automatically accept the collection, processing and use of data that is collected automatically or is entered by yourself by Google, its representatives or third-party suppliers.

Use of Google Maps

The conditions of use for Google Maps can be found at https://www.google.com/intl/en_ALL/help/terms_maps/

More detailed information can be found in the data protection centre of google.ae: https://policies.google.com/privacy?hl=gb&gl=ae and Privacy Policy https://www.google.com/intl/en_ALL/help/terms_maps/

Adaptations to the declaration of confidentiality

This declaration of confidentiality may be adapted in the future. We therefore ask you to reread the declaration of confidentiality from time to time in order to remain abreast of these adaptations. After each adaptation, the date on which this document was most recently updated will also be amended.

It goes without saying that all new versions of the declaration of confidentiality will always comply with the Law relating to the protection of private life.

If the declaration of confidentiality is amended in a significant way, you will be informed of this as far as possible. To do this, a notification can be sent out on the service’s web site and any contact information you have sent through at the time of registering to use the service may be utilized.

Any use made of the services is subject to the provisions of the version of the declaration of confidentiality which applies at that point.

The federal government places a great deal of importance on the private life of users. Although most of the information available on or via the portal site does not require the user to provide any personal data, it is possible that users will be asked to enter personal information.

Personal data cannot be recorded or processed except for the purpose of responding to a request for information which you have made. Personal data will not be passed to third parties or used for any commercial purposes.

You have the right to refer to your own personal data, to check the accuracy of the data and to have any errors corrected.

The federal government undertakes to put in place the best possible security measures in order to ensure that third parties cannot misuse the personal data which you have provided

Invoking your rights

If you would like to invoke any of the above data subject rights with us, please write to the Data Protection Officer at DARLSCO Inspection Services, Unit No. 303 & 307, Bait Al Nahda Building, Al Nahda 2 (Near NMC Specialty Hospital) Dubai-United Arab Emirates.

Questions and Queries

If you have any questions or queries which are not answered by this Privacy Policy or have any potential concerns about how DARLSCO may use the personal data DARLSCO hold, please write to the Data Protection Officer at DARLSCO Inspection Services – cbd@darlsco.com

Personal data complaint

If you have a complaint regarding the use of your personal data or sensitive information the please write to the Data Protection Officer at DARLSCO Inspection Services – cbd@darlsco.com

Recent updates about DARLSCO Privacy Statement

The Policy statement is updated from on ongoing basis and DARLSCO has the right update at any time. The revision will be posted with an updated version. It is your responsibility to visit this page periodically, and aware of the revision and reviews. If the content/ any change in the material, the notice will be posted on our website, and notification will be sent you, and you abide and accept our revisions.

This version of DARLSCO Inspection Services Privacy Policy was revised, posted and effective from 15 September 2018.

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